Trouble Receiving Calls
What do I do if I am having trouble receiving calls?

If you are having trouble receiving incoming calls, please check the following:
       • Make sure the ringer on your phone(s) is turned on.
       • Make sure your phone is plugged into an active jack.
       • People calling you must be dialing your correct phone number.

If you get a busy signal when calling your number from a different phone line,
please check the following:
       • Make sure all of your phones are hung up.
       • If there is a computer plugged into a phone jack, it should not be connected to the
         Internet using a dial-up connection.
       • If there is a fax machine plugged into a phone jack, make sure that the fax is
         functioning properly.
       • If the line is still busy after disconnecting computers and fax machines, disconnect
         all other equipment from the phone line (for example, answering machines
         or satellite boxes).

If none of the above solutions resolves your problem, please call TCA @
712.930.5593 for a technician to come to your home.