Cannot Dial Long-Distance

Make sure you are dialing correctly. All calls to a TCA “9” prefix and all calls in your
town are considered local calls. Just dial the 7-digit number to make the call.
Also, all Long Lines cell phones with a “630” prefix are considered local calls.

All other calls are considered long distance. To dial these numbers, dial 1-(area code)
number. If you receive a recording after dialing your number, hang up and try again
using these instructions. If after double checking you dial according to these
instructions you can not complete the call.

Please call TCA with the following information:
       • Time of the Call
       • Phone Number you Dialed
       • Phone Number You Tried
       • Dialing From If Multiple Lines

If none of the above solutions resolves your problem, please call TCA @
712.930.5593 for a technician to come to your home.