Check Your TCA Email  
 


 
 
 
 
 
 
 
 
 
  Troubleshooting Steps Cable Television FAQ's  
     • Blue screen or total snow troubleshooting steps.    • What should I do if my TCA Cable is out?  
     • Lines troubleshooting steps.   • Tips For Getting the Best Picture and Sound With TCA.  
     • Black screen troubleshooting steps.    • All of my channels are showing “One Moment Please”.  
     • Ghosting troubleshooting steps.    • The Message on the screen says “Subscription Required”.  
     • Flickering picture troubleshooting steps.    • I’m not getting all of my channels.  
     • Dark picture troubleshooting steps.    • I am having problems with remote control.  
     • Rolling picture troubleshooting steps.    • What happens to my DVR recordings if my digital box loses power?  
     • No color troubleshooting steps.    • The displayed information or pricing is incorrect.  
     • Tiling troubleshooting steps.    • I am stuck in a screen or menu I want to get out?  
     • Leaning picture troubleshooting steps.    • Screen shows “This channel should be available shortly”  
     • Scrambled picture troubleshooting steps.    • Screen shows “This feature is currently being restored”  
       • “To Be Announced” appear in the listings screens.  
       • The guide has locked up.  
       • I can’t see the edges of the i-Guide screens.  
       • Nothing happens when the MENU button is pushed.  
       • If the power goes out, do I need to reset my Parental Controls  
       
  4   4 Welcome to i-Guide™. PDF
Click Here.
 
Welcome to i-Guide™. Video
Click Here.
 
 
  Welcome to i-Guide™.
Introducing the all-new interactive program guide from TV Guide and your cable system. i-Guide is intuitive, intelligent and inspiring. It unlocks a world of greater choice, convenience and control as you watch television.

With Digital Cable, you have more programming choices than ever before. And with i-Guide, you can effortlessly find the television entertainment you want to see. i-Guide puts you in control, all at the touch of a button.

i-Guide displays 90 minutes of program listings. Best of all, it’s so easy to use, you won’t need a degree in computer science to find out what’s on. i-Guide’s Quick Menu allows you to move easily to the programming and information you want. In no time, you’ll be able to set Reminders, Favorites, Parental Controls and use our Mini Guide to find out what’s next, while you continue to enjoy great TV.

With i-Guide, the world of television is at your fingertips.
 
     
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